Privacy Policy
Last updated: October 6, 2025
1. Introduction
Welcome to IAM (Identity Access Management). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our identity and access management services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, and other registration details
- Profile Information: Additional details you choose to add to your profile
- Communication Data: Messages, feedback, and support requests you send to us
2.2 Information We Collect Automatically
- Usage Data: Information about how you use our services, including login times and frequency
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Data: Server logs, error reports, and security event logs
- Cookies: We use cookies and similar technologies to enhance your experience
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our identity management services
- Authenticate your identity and manage access to your applications
- Send you important updates about your account and our services
- Provide customer support and respond to your inquiries
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and protect our legitimate interests
- Analyze usage patterns to improve our services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party providers who assist us in operating our services
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Safety and Security: To protect the rights, property, or safety of our users or others
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection best practices
- Incident response procedures for security breaches
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect functionality.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@aixpanse.pl
Mail: IAM Privacy Team, contact@aixpanse.pl
Response Time: We aim to respond to all privacy inquiries within 30 days